Privacy Policy

Who we are

KoreanApostille.com specializes in document authentication services for Korean-issued documents requiring apostille certification. This policy outlines our commitment to protecting personal information in compliance with the Korean Personal Information Protection Act (PIPA) and international standards.

Information Collection

We collect necessary personal data to process apostille requests, including:

  • Identification details: Full name, contact information, and addresses for document delivery.
  • Document specifics: Type of document, purpose of use, and destination country.
  • Payment information: Processed securely via encrypted systems (credit card details are not stored).
    Data is collected through our encrypted online portal, email, phone consultations, and authorized document retrieval from Korean institutions.

Use of Information

Personal information is used to:

  1. Verify identities and coordinate with Korean government agencies (e.g., Ministry of Foreign Affairs) for apostille issuance.
  2. Facilitate document retrieval, processing, and international shipping via partners like DHL.
  3. Communicate service updates and process payments.
    Legal bases for processing include client consent, legitimate service interests, and compliance with Korean and international laws.

Data Sharing

Information is shared only with:

  • Korean government agencies for document authentication.
  • Authorized institutions during document retrieval.
  • Shipping providers for international delivery.
    International data transfers adhere to PIPA requirements, with safeguards like contractual protections for non-approved countries.

Security Measures

We employ:

  • Technical safeguards: End-to-end encryption, secure servers, and multi-factor authentication.
  • Administrative controls: Staff training, access restrictions, and regular security audits.
  • Physical protections: Secure storage for physical documents and controlled facility access.

Data Retention

Information is retained for:

  • 1 years post-service for client inquiries.
  • 5 years for financial records per Korean law.
    Secure deletion methods include electronic overwriting and physical document shredding.

Your Rights

Clients may:

  • Access, correct, or request deletion of their data.
  • Withdraw consent (may affect service continuity).
  • Object to processing or request data portability.
    Requests are processed within legal timeframes, with exceptions for mandatory retention periods.

Contact & Updates

For privacy inquiries, contact us at info@koreanapostille.com or our office at DMC Star Hub Plus Building, Goyang-si, South Korea.